At the conclusion of this webinar presentation, participants will have gained:

• A clear concept of the purpose and product of the front desk.
• Complete understanding of the 5 key front desk metrics; how to track and measure them, and how to use them to manage the front desk and where to retrain for success.
• A clear concept of how your mindset affects your ability to handle patients (and how to curate the right mindset for success).
• A plan to take control of your schedule in 2024 and beyond.